The Minnesota Twins Guest Services department runs frequent training sessions for their newly hired ushers and gate attendants. These lengthy sessions, typically presented in-person by a senior-level staff member, educate the employees on every aspect of their jobs.

Bowman Media Group and the Twins management worked to develop an intensive two hour video that services the same function as a live trainer. Animated diagrams of the Metrodome, reenactments, and menu interactivity allow for an engaging and customizable training experience. The DVD proved an immediate time and energy saving value to the Twins’ staff for the duration of their time at the Dome.